Career Center

The cost to post a position is $50 per position. Please complete this form to submit your information.  Each position will be posted on the NCAND website for 30 days, and nothing will be posted until payment is received.   All we need is the position information in a word document with minimal formatting, including how to apply for the position.  If you have any questions please email [email protected]

(posted 9.2.2025)

Job Title: Meals on Wheels Program Director
FLSA Status: Full-time Exempt Scheduled hours are determined by the Chief Operations Officer, some evenings and weekends
Reports to: Chief Operations Officer
Supervises: Meals on Wheels Program staff, interns, and volunteers as assigned
Salary Range: $65-69K dependent on experience with full benefits

POSITION SUMMARY:

The Meals on Wheels (MOW) Program Director serves as a key member of the senior leadership team, providing strategic leadership in Meals on Wheels program operations. They will advance Nourish Up’s mission through effectively providing home delivered meals to the community, including individual neighbors and contracts. This position will design and implement a comprehensive high-quality plan that is efficient and cost effective while ensuring service quality and neighbor/customer satisfaction. The Program Director provides direct support to the Chief Operations Officer in daily operations, oversees MOW program staff, interns, and volunteers as well as serves as lead liaison with the selected meal vendor or Nourish Up Certified Dietary Manager. It is expected that they will systematically and effectively strengthen the organization's overall capacity to provide nutritious home delivered meals to those in need.

ESSENTIAL FUNCTIONS:

1. Manage administrative and operations staff of MOW program to include day-to-day decision making to resolve cross-functional problems and ensure efficient meal delivery. Implement and enforce standard program operating policies and procedures.
2. Serve as the primary liaison between the organization and the selected meal vendor or the Nourish Up Certified Dietary Manager (CDM) to prepare menus and meal delivery calendars ensuring the quality of meals, dietary guidelines, and other details of contract or collaboration. Oversee program nutrition, including specialty diets, to establish proper delivery of all meal orders to participating neighbors and contracts.
3. Develop and execute outreach strategies to identify and enroll eligible individuals and secure meal service contracts with daycare centers, senior centers, and other client-serving organizations. Collaborate with healthcare providers, social service agencies, and community organizations to increase awareness and referrals. Negotiate terms, pricing, and service levels for meal contracts in alignment with organizational goals and regulatory requirements.
4. Work with the MOW administrative staff to maintain complete and accurate records of participant and contract eligibility, enrollment, and service delivery. Monitor the receipt of and compile program data and information to report on performance metrics and outcomes while implementing continuous improvement strategies.
5. Provide leadership in cultivating volunteers for the MOW program. Collaborate with the MOW Program Coordinator to create and implement a volunteer recruitment and retention plan that minimizes use of staff and focuses on sustainability.
6. Work with the COO to evaluate meal service needs in the community and growth potential of the program and Nourish Up. Coordinate logistics and set up new meal hub locations as needed to promote program growth and delivery efficiency.
7. Monitor program budget, reviewing and analyzing monthly financials. Work with staff to continually develop and implement ideas for delivering higher quality, more cost-effective services.
8. Ensure all program operations exceed local and federal food safety, food handling, and sanitation guidelines and regulations. Comply with all meal storage, distribution, and reporting requirements including the facilitation of ongoing cleaning and maintenance of program workspace and equipment.
9. Maintain up to date knowledge of best practices, competitors, and policies affecting the program and participants. Speak at community events, conferences, and stakeholder meetings while networking. Advocate for the needs of program participants and promote the value of MOW services.
10. Respond to special needs presented by neighbors, volunteers, donors, partner agencies, and participating pantries (e.g., special diets, emergency orders, conflicts, etc.).
11. Attend staff meetings, staff trainings, and other meetings as required.
12. Participate in and support Nourish Up’s food and fund raising efforts.
13. Represent the organization as requested by the CEO.

SUPERVISORY RESPONSIBILITIES:

Directly supervise MOW program coordinators and interns as well as maintain indirect oversight of volunteers. Carry supervisory responsibilities in accordance with Nourish Up’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:
1. Bachelor’s degree in a related field or equivalent combination of education and experience; Registered Dietitian (RD) license or specialized dietetic/nutrition or food distribution/kitchen management training preferred.
2. Five or more years of supervisory experience with proven management and leadership capabilities.
3. Strong technology, analysis, and organizational skills. Proficiency in intermediate computer operations and database systems. (Microsoft Office-Outlook, Word, Excel, Google-Drive, Docs, Sheets, etc.)
4. Ability to lift up to 25 pounds repetitively. The position regularly entails standing, walking, and sitting.
5. Valid Carolina driver’s license with an excellent clean driving record.
6. Exceptional interpersonal, verbal, written, and presentation skills.
7. Ability to work with sensitivity and without discrimination towards people of diverse cultures, races/ethnicities, socio-economic positions, ages, religions, genders, physical/mental challenges/disabilities, and sexual orientations.
8. High energy, positive, “can-do” attitude, flexibility, teamwork, and attention to detail; high degree of initiative and an ability to manage multiple tasks and projects at a time.
9. A passion for the mission of Nourish Up is essential.
10. Compliance with our Covid Vaccination and Testing Policy. All employees are required to report their vaccination status and, if vaccinated, provide proof of vaccination. All employees who are not fully vaccinated may be required to undergo regular COVID-19 testing and wear a face mask.

To apply, please use MOW Program Director in the subject line and email a cover letter, resume, and three professional references to [email protected].